AX9, load_fpga time out, failed to open device

[Nabi]

Hi,
I have recently purchase the AX9. I have an ubuntu 22.04, connected via USB3.0, i have followed all the steps from getting started with no problem. But when I attempt to connect via the interactive mode I can not because of a time out openning the device, see command just below. I have checked that the usb is detected, that I am running with USB 3.0. I have also updated the firmware but the fpga image can not be loaded because of the same problem. I put below some of the outcomes from my prompt. Any help?

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bladeRF-cli -i -v verbose

I obtain this one:

[VERBOSE @ host/libraries/libbladeRF/src/backend/usb/libusb.c:642] Using libusb version: 1.0.25.11696
[VERBOSE @ host/libraries/libbladeRF/src/backend/usb/libusb.c:519] Found a bladeRF (idx=0)
[DEBUG @ host/libraries/libbladeRF/src/backend/usb/libusb.c:189] Bus 002 Device 005: Nuand bladeRF 2.0, serial b32453c561064b489b4c13182be937ca
[VERBOSE @ host/libraries/libbladeRF/src/backend/usb/libusb.c:581] USB port reset succeeded for bladeRF b32453c561064b489b4c13182be937ca
[VERBOSE @ host/libraries/libbladeRF/src/backend/usb/usb.c:106] Changing to USB alt setting 0
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf2/bladerf2.c:293] Read Firmware version: 2.4.0-git-a3d5c55f
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf2/bladerf2.c:299] Capability mask before FPGA load: 0x0000007f00000000
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf1/flash.c:401] Found SPI flash manufacturer: WINBOND.
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf1/flash.c:414] Found SPI flash device: W25Q128JV (128 Mbit).
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf1/flash.c:452] SPI flash total size = 128 Mbit
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf1/flash.c:453] SPI flash page size = 256 bytes
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf1/flash.c:454] SPI flash erase block size = 65536 bytes
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf1/flash.c:455] SPI flash number of pages = 65536
[VERBOSE @ host/libraries/libbladeRF/src/board/bladerf1/flash.c:456] SPI flash number of erase blocks = 256 pages
[VERBOSE @ host/libraries/libbladeRF/src/backend/usb/usb.c:106] Changing to USB alt setting 2
[VERBOSE @ host/libraries/libbladeRF/src/backend/usb/usb.c:106] Changing to USB alt setting 3
[DEBUG @ host/libraries/libbladeRF/src/board/bladerf2/bladerf2.c:447] Loading FPGA from: hostedxA9.rbf
[VERBOSE @ host/libraries/libbladeRF/src/backend/usb/usb.c:106] Changing to USB alt setting 3
[DEBUG @ host/libraries/libbladeRF/src/backend/usb/usb.c:442] Failed to write FPGA bitstream to FPGA: Operation timed out
[ERROR @ host/libraries/libbladeRF/src/board/bladerf2/bladerf2.c:457] bladerf2_open: dev->backend->load_fpga(dev, buf, buf_size) failed: Operation timed out
Failed to open device (first available): Operation timed out

I have checked the following:

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bladeRF-cli -p

Description: Nuand bladeRF 2.0
Backend: libusb
Serial: b32453c561064b489b4c13182be937ca
USB Bus: 2
USB Address: 4

and also I have performed

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lsusb  -s 2:5 -v

Bus 002 Device 004: ID 2cf0:5250 Nuand LLC bladeRF 2.0 micro
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 0
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 9
idVendor 0x2cf0 Nuand LLC
idProduct 0x5250 bladeRF 2.0 micro
bcdDevice 0.00
iManufacturer 1 Nuand
iProduct 2 bladeRF 2.0
iSerial 3 b32453c561064b489b4c13182be937ca
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x007b
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 800mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 1
bNumEndpoints 4
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 15
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 2
bNumEndpoints 1
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 3
bNumEndpoints 1
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 0
bInterfaceProtocol 0
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0400 1x 1024 bytes
bInterval 0
bMaxBurst 1
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 0x0016
bNumDeviceCaps 2
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x00000002
HIRD Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 3
Lowest fully-functional device speed is SuperSpeed (5Gbps)
bU1DevExitLat 0 micro seconds
bU2DevExitLat 0 micro seconds
Device Status: 0x0000
(Bus Powered)

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bladeRF-cli --flash-firmware /usr/share/Nuand/bladeRF/bladeRF_fw.img

Flashing firmware...
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:504] Erasing 3 blocks starting at block 0
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:508] Erasing block 2 (100%)...
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:520] Done erasing 3 blocks
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:731] Writing 483 pages starting at page 0
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:736] Writing page 482 (100%)...
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:747] Done writing 483 pages
[INFO @ host/libraries/libbladeRF/src/driver/spi_flash.c:114] Verifying 483 pages, starting at page 0
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:619] Reading 483 pages starting at page 0
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:623] Reading page 482 (100%)...
[INFO @ host/libraries/libbladeRF/src/backend/usb/usb.c:636] Done reading 483 pages
Successfully wrote firmware to flash!
NOTE: A power cycle is required to load the new firmware.
[ERROR @ host/libraries/libbladeRF/src/board/bladerf2/bladerf2.c:457] bladerf2_open: dev->backend->load_fpga(dev, buf, buf_size) failed: Operation timed out
Failed to open device (first available): Operation timed out

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bladeRF-cli -l /usr/share/Nuand/bladeRF/hostedxA9.rbf

pmj60114@60114:/usr/share/Nuand/bladeRF$ bladeRF-cli -l /usr/share/Nuand/bladeRF/hostedxA9.rbf
Loading fpga...
[ERROR @ host/libraries/libbladeRF/src/board/bladerf2/bladerf2.c:2192] bladerf2_load_fpga: dev->backend->load_fpga(dev, buf, length) failed: Operation timed out
Error: failed to load FPGA: Operation timed out

[robert.ghilduta]

A couple of things, if you're on a laptop, please turn up the power settings to Performance, or similar.
Also, are you running in a Virtual Machine? If so, please ensure XHCI support is enabled.